Enquiry changes

Submitting an enquiry on this website does not collect payment or confirm a reservation. Contact the team to change or withdraw an enquiry, quoting the stay or service name and your travel dates.

Confirmed provider bookings

Before payment, obtain the applicable cancellation deadline, cancellation charges, no-show rules, date-change terms and refund eligibility from the booking provider. A stay policy applies to that stay; it is not a universal refund promise by PandhariHub.

Requesting a cancellation or refund

Contact the party that accepted the payment and share the booking reference, transaction reference, payment date and reason for the request. Do not share card security codes, UPI PINs or OTPs. You may contact PandhariHub for assistance with an enquiry made through this website.

Refund confirmation and timing

Eligibility, deductions and the approved refund amount must be confirmed by the payment recipient. Ask for the refund initiation date, expected credit timeframe and reference. Bank or payment-provider processing can affect the credit date. This website does not currently publish a universal paid-booking refund timeframe.

Failed or duplicate payments

If a payment was debited without a confirmed booking, contact the payment recipient with the transaction reference before paying again. Report duplicate debits promptly so they can be reconciled. Applicable consumer rights remain unaffected.